UPS Struggles to Keep Up With Surge in Web Orders

UPS Struggles to Keep Up With Surge in Web Orders
On-time delivery rates are strained as more shoppers buy online United Parcel Service Inc. is straining to handle a surge in online sales that has resulted in more holiday volume than it had expected, causing a wave of disruptions that could spell trouble for the holiday season. On-time delivery rates for UPS ground packages based on their normal shipping transit times last week... Read More

Kohl’s Revamped Marketing Goes for the Heartstrings

Kohl’s Revamped Marketing Goes for the Heartstrings
Michelle Gass is putting her stamp on Kohl’s. The former Starbucks executive joined the retailer just 10 months ago as chief customer officer, overseeing marketing, e-commerce and omnichannel experiences. In the absence of a chief marketing officer — a role Kohl’s has had previously — Ms. Gass is leading the charge. She’s overhauling the retailer’s marketing, showing a preference for... Read More

Macy’s and Bloomingdale’s Stores to Open in Abu Dhabi in 2018

Macy’s and Bloomingdale’s Stores to Open in Abu Dhabi in 2018
CINCINNATI–(BUSINESS WIRE)–Oct. 28, 2014– Macy’s, Inc. (NYSE:M) today announced that Macy’s and Bloomingdale’s stores plan to open in Abu Dhabi, United Arab Emirates (UAE) in 2018 as part of a strategic partnership with Al Tayer Group LLC, a leading UAE-based company with diversified businesses. This will be Macy’s first international store location and the second for Bloomingdale’s. The Macy’s and... Read More

Why don’t places take American Express?

Why don’t places take American Express?
I recently took out an American Express card for its membership rewards. Amex card: Why do some places accept them and some don’t? However, when I go to pay in shops I often get a strange look from the cashier who will say ‘unfortunately we don’t take American Express.’ When I ask why, they always shrug their shoulders and I... Read More